01
Submit Your Design & Pay Deposit
Timeline: 24 Hours
Share your design ideas, inspiration photos, sketches, or custom requirements with us. A non-refundable $50 design deposit is required to begin the custom design process. This deposit will be credited toward your final order total.
Estimated total
Quoted after review
Actual cost may vary based on materials, stones, and complexity.
Design deposit due now
$50
Crafting & production
Quoted
Shipping
Free
Includes 1 year complimentary cleaning service.
Your final quote is shared after we review your concept, selected materials, and required craftsmanship.
What Happens Next
After you submit, here is how your piece moves forward.
02
Collaborate & Approve Your Design
Our team will work closely with you to create and refine your custom piece until every detail feels right. Once the design is finalized and approved, a 50% production payment is required to begin crafting your piece.
03
Handcrafted Production Begins
Quoted
After the production payment is received, your custom piece enters production. Each piece is carefully handcrafted with precision and attention to detail. We will share progress updates throughout the process whenever available.
04
Final Payment & Delivery
Quoted
Once your piece is complete, the remaining balance is due before shipping or at the time of pickup/meetup. After the final payment is received, your custom creation will be securely delivered or prepared for collection.
Each jewelry piece is made specifically to order. Final shipping timelines are confirmed once your design and production details are approved. We also offer express delivery options.
Since every piece is made specifically for you, custom orders are non-returnable and cannot be exchanged or refunded.
Final measurements, dimensions, design details, stone specifications, and overall proportions are confirmed during the design approval stage before production begins.
We work with the finest materials sourced from trusted suppliers:
Sterling Silver (925) — Classic and durable,
14K Gold — Yellow, white, and rose,
18K Gold — Yellow, white, and rose.
All stones are ethically sourced and individually selected for quality.
1 year complimentary cleaning service for all Drasoo pieces.
Frequently Asked Questions
How long does a custom piece take?
Production takes approximately 1-2 weeks. As each piece is created individually, timelines are indicative and may vary slightly.
Can i send references images?
Absolutely. You are welcome to share as many reference images as you wish — sketches, Pinterest imagery, existing jewellery, or anything else that helps express your vision.
What material do you work with?
Our pieces are crafted in 925 sterling silver, gold vermeil, and 10k, 14k, or 18k gold, available in yellow, white, and rose tones. We also offer a curated selection of stones, including lab-grown and natural diamonds, moissanite, sapphires, emeralds, rubies, and more.
is there a minimum budget?
Custom pieces begin at $500. Pieces crafted in gold or platinum are priced higher, depending on the metal, weight, and complexity of the design.
ARE ALL CUSTOM ORDERS NON-RETURNABLE?
Yes. Since every piece is made specifically for you, custom orders are non-returnable and cannot be exchanged or refunded.