Drasoo's Repairs
Made with care and unconditionally loved by our customers.
Drasoo offers dedicated repair support for jewellery and custom pieces that need careful attention, structural correction, refinishing, or restoration. Clean process, premium presentation, no fluff.
Preserving the Craftsmanship of Your Drasoo Pieces
Drasoo rejuvenates thousands of pieces every year through innovative repair processes that preserve your cherished creations for generations to come. Our commitment to expert craftsmanship ensures the complete restoration of every item, honouring the care and quality that goes into each piece. We believe in the power of thoughtful repair ~ extending the life of what you love through dedicated skill and attention to detail.
From Request to Restoration
STEP 01
Submit Your Enquiry
Share your name, contact details, piece type, and a short explanation of the issue using the repair request form.
STEP 02
Review by Our Team
Drasoo reviews the request to understand repair scope, possible service path, and whether more inspection is needed.
STEP 03
Next Steps Shared
We follow up with the appropriate next step, including feasibility, expected timing, and service-related guidance.
Repair Request Form
Please complete the form below and our Care Experts will review your request and contact you with the next steps.
Frequently Asked Questions
How can I get my Drasoo product repaired?
You can bring your item to our partner store or mail us at info@drasoo.in, so our client advisors can reach out to you. They will examine the item and guide you through the repair process. You may also submit the repair request form on our website, and our team will follow up with the next steps.
What types of repairs does Drasoo offer?
Drasoo offers a comprehensive range of repair and care services designed to restore and preserve your pieces. Through skilled craftsmanship and carefully selected materials, our specialists ensure that the authenticity and integrity of each item are maintained. Services may include the replacement of leather components, metallic hardware or snap buttons, restitching, edge finishing, and other adjustments suited to the design of the piece. Drasoo also provides leather care and restoration services; however, certain treatments may not be available for all items.
Which products are eligible for repair?
For the in-store repair service, all Drasoo products can be brought in for an assessment.
How much are the repair costs?
Repair costs vary depending on the item and the nature of the repair required. You may bring your piece to one of our partner stores for a complimentary assessment. Alternatively, you can email us at info@drasoo.in with your order details, or fill out the repair request form on our website. One of our Care Experts will connect with you to review the request and provide an estimate before any repair is undertaken. This allows you to decide which services you would like to proceed with.